EXAMPLE OF A SALES TALK FOR NEW CUSTOMERS

EXAMPLE OF A SALES TAL= K FOR NEW CUSTOMERS

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Hello, my name is = &nb= sp; , I am a Boy Scout in Troop 890 at = Lake Highlands United Methodist Church, and would l= ike to speak with Mr. or Mrs. = &nb= sp; . I am contacting you about our annu= al fundraiser that allows me to help pay for my own Scout Dues and camp fees w= hile also helping me to develop business and sales skills. Each year we try to c= ome up with useful, competitively priced products to sell, and offer the conven= ience of free delivery right to your door. This year we are selling two kinds of fertilizer (standard and organ= ic), lawn trash bags, and tall blue recycling kitchen bags. Can I count on you t= his year to help support the Boy Scouts?

&= nbsp; EXAMPLE OF SALES TALK FOR EXISTING CUSTOMERS

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Mr./Mrs. &= nbsp; &nbs= p; &= nbsp; &nbs= p; this is = &nb= sp; with Boy Scout Troop 890. We are h= olding our annual fund raiser again this year.&nb= sp; Can you talk a minute?

Answer: = “Yes”, proceed.

Answer: = “No”, “when would be a convenient time to call you back for a few minutes?”

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Last year during o= ur fund raiser, you bought _____ bags of fertilizer and/or _____ boxes of trash bags. This year we are again selling the same high quality fertilizer as well as new organic fertilizer = and large, heavy duty 33 gallon 50 count trash bags and tall Husky® 13 gall= on, blue recycling kitchen bags, 120 bags to a box.

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Did you have enough [fertilizer and/or trash bags] last year?=

= ; &n= bsp; Answer :“Yes”, “May I s= ign you up for _______bags/boxes again this year?” or “Will you need more?”

= A= nswer: “No” “I did= not have enough.”

= &= #8220;You had _____ bags/boxes last year, how many more will you need this year?̶= 1;

Would you like to try our new environmentally sensitive organic fertilizer?

P= RODUCT INFORMATION:

We are selling two types of fertilizer.

1) A standard 15-5-10 mix that is specially formulated= for Dallas area lawns.= It comes in 50 pound bags. The price is $13 per bag, delivere= d.

2) New this year: We offer an organic fertil= izer product that is becoming more popular as an environmentally friendly alternative to chemical products. This is a 50 pound bag of all natural, organic Greensense fertilizer that will c= over about 2,000 square feet, and applied 2 or 3 times per year will replace the chemical based fertilizer you have used in the past, while promoting healthy biological activity within your lawn. This product has been treated to eliminate any unpleasant odors. The price is $16 per bag, delivered. Two bags will cover an average yard, four = or six should handle a full year. HINT: Suggest that they buy enough to last the entire year, $16.00 per bag delivered.

3) Large, 50 count 33 gallon heavy duty 1.5 = mil Lawn trash bags, $13.00 per box, delivered

4) Tall Kitchen blue drawstring city-approve= d recycling trash bags 13 gallon, 120 count $13.00 per box, delivered.

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CLOSING SCRIPT (both old and new<= /b>):

The Troop will deliver your order to your ho= me on Saturday, Feb= ruary 25, 2006 (the Delivery Day, check map to verify they are in the de= livery area!!). Where would = you like us to deliver your order? Your total will be $__________ made payable to Boy Scout Troop 890. We require payment in advance when= ever possible. Please mail us a ch= eck for that amount or I will be glad to come by and pick up your check at your convenience.      =          <= /p>
MAIL TO:         &= nbsp; Troop 890 c/o Rebecca Lones

        &= nbsp;           &nbs= p;            &= nbsp; 9932 Capridge

        &= nbsp;           &nbs= p;            &= nbsp; Dallas, TX 75238<= /span>

Thank you for your support of the Boy Scouts! Do you know someone e= lse you might be interested that I can contact?             = ;            &n= bsp;         =             &nb= sp;            =             &nb= sp;            =             &nb= sp;            =             &nb= sp;            =             &nb= sp;            =             &nb= sp;            =

&n= bsp;

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HELPFUL HINTS AND SUGGESTIONS= =

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1.        &= nbsp;            Get the earliest start possible. There are other Scouts out there s= elling also, and the first contact is the one that will get the sale, as well as f= irst pick mat the Prize table.

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2.        &= nbsp;            Sell consistently. 10 calls per night/5 nights per we= ek for the entire sales period – if only 20% purchase 1 unit that totals 120 units.

3.        &= nbsp;            Use the phone. You can contact more people on the= phone than any other way; however, do= or to door can be a good way to contact your neighbors and friends that y= ou know.

4.        &= nbsp;            Make personal contacts. The people that you and your famil= y know are very good possible sales, and would usually be very glad to help you and the Scouts. Consult directori= es for your school, neighborhood group, church, etc. for people you know.

5.        &= nbsp;            Be polite – However= , you do not have to appear apologetic. We have a good product at a fair price.

6.        &= nbsp;            Sell with a friend - Get together on Sunday, or an evening, and get a contest going to see who can s= ell the most in a given period of time. It is also much less boring, and the excitement helps you make sales= .

5.        &= nbsp;            Fill out your order forms on the spot= and collect the money – RIGHT THEN!!

            =             *= ***FILL OUT YOUR ORDER FORM COMPLETELY AND CORRECTLY****=

<= span style=3D'font-size:10.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'>·      =    Make sure your name is on all paperwork that you turn in. You will not receive credit= for sales turned in without your name.

<= span style=3D'font-size:10.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'>·      =    CONFIRM that the information turned in on the order form is correct, INCLUDING THE PHONE NUMBER AND EMAIL. Yo= u will not receive credit for bags delivered wrong due to wrong information on the order form.

<= span style=3D'font-size:10.0pt;font-family:Symbol;mso-fareast-font-family:Symbol; mso-bidi-font-family:Symbol'>·      =    Order forms must be turned in on the earliest possible Turn in Night. Remember to= enter new customers on the website when taken and turn in the money at meetings. = Don’t let completed sales build up unreported.&n= bsp; Remember, prizes are awarded at each turn-in night; the best prizes = go first.

6.        &= nbsp;            On existing Customer Order Forms – Mark only the needed information on t= he printout copy.

        &= nbsp;           &nbs= p;   >      Check on the address for correctness, since the phone number may be the same, but the address may have changed.

        &= nbsp;           &nbs= p;   >      Record and = verify the Phone Number and email address.

        &= nbsp;           &nbs= p;   >      If you cont= act the existing customer and make no sale, mark your form with a zero and turn= it in anyway so you can keep that customer for next year and so we will not contact him again.

        &= nbsp;           &nbs= p;   >    Existing Customer Order Forms for customers you have contacted, where no sales resulted, MUST also = be recorded as zeros and turned in with your other order forms.

        &= nbsp;           &nbs= p;   >      If you are = a new Scout and have received some previous customer sales sheets that were passe= d on to you in our redistribution, cross out the other Scout’s name at the= top of the page and write in your name. YOUR name must be on the paper for you to receive credit.

7.        &= nbsp;            Remember: Sales to custome= rs outside of the Delivery Area will be delivered to, or picked up by the Sell= ing Scout on delivery day. It is then the selling Scouts responsibility to ensure that product is delivered properly to the customer and payment is secured. Check= the address before you sell or be prepared to deliver yourself.

2006 Troop 890 Fundraiser

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PARENTS AND SCOUTS= PLEASE READ: As in any business, a transaction is= not completed until the customer receives the product, is satisfied and makes f= ull payment. Scouts are responsib= le for ensuring the accuracy of the order information and in securing payment. The best way to do this is to ask = for the money up front at the time of the sale by getting it and bringing it to turn-in-night, or asking the customer to immediately mail it to the address= provided in the instructions above.

NOTE, NEW THIS YEA= R: It will = be the responsibility of the Selling Scout to follow up and collect money on any unpaid accounts after delivery day. Any unresolved orders that remain unpaid 60 days after delivery day (4/30/2006) will be written off and not only will the Scout lose his commission, but the cost of the product ( $8, $11 for organic) will be deducted = from their balance. Any exceptions= to this must be approved by the Scoutmaster.

Frequently Asked Questions:

        &= nbsp;       >Where does the money go? All proceeds are used exclusively to support the selling Scouts dues and activi= ties, including various campouts, summer camp and adventure trek to places like Philmont.

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>= Is the fertilizer good? Yes. Please consider the use of our= new organic fertilizer. Our new GreenSense all natural fertilizer is the best you can buy (www.greensense.com). It took billions of years for nature to manufact= ure the thin layer of top soil that keeps us alive. In less than a centur= y, humans have managed to poison, sterilize or lose most of it through the overuse of chemicals and poor soil management. Many of the nutrients in chemical fertilizers are either washed away or lost as gasses. Organic fertilizers have lower NPK (nitrogen, phosphate, potassium) numbers because there is little waste to erosion or gasification. The nutrients in organic fertilizers are made available through their decomposition by soil microorganisms as nature intended. Each of us can contribute in a small way to the restoration of our s= oils by using organic gardening methods whenever and wherever possible. Organic gardening is easy. And once established, it is truly low maintenance, because it mimics what Mother Nature has been doing for millenniums.=

Our standard fertilizer is a = 15-5-10 mix specially formulated for this area.&nb= sp; Troop 890 has been selling it for more than 20 years without complai= nt.

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        &= nbsp;   >Are the trash bags strong and will they fit my trash can?&nbs= p; NOTE: Check the Sales Specification sheet to insure this answer is correct – Yes. They are a roll of 33 Gallon heavy= duty 1.5 mil. trash bags, measuring 30x37 which will fit nearly all standard tra= sh cans.

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        &= nbsp;       > Are the Kitchen Bags Recyclable? - Yes, they are tall 13 gallon clear blue with a drawstring for ease= of use in recycling and general garbage disposal, approved by the City of Dall= as for its’ recycling programs. A box of 120 should take care of most standard households for a year.

        &= nbsp;       > Can I have more leads? –= We have a limited number of past leads that will be made available to Scouts w= ho have demonstrated their dedication and willingness by successfully working = the ones they have.

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        &= nbsp;       If you are having problems, get help.= Call your patrol leader, patrol da= d, a member of the Fund Raising Committee, or the Fund Raising Chairman to help = you get started. We will help out= in any way we can, but we will not be aware that you are having problems unless you yell for help.

Fundraising Chairm= an:

            Steve Puckett – 214-343-7949

            Steve_puckett@countrywide.com

Scoutmaster Brett Chumbley: